Comments on: Question about Charter Telephone? http://www.batterybackupguide.com/blog/question-about-charter-telephone/ Thu, 17 May 2012 23:11:21 +0000 http://wordpress.org/?v=2.7 hourly 1 By: CMass Stan http://www.batterybackupguide.com/blog/question-about-charter-telephone/comment-page-1/#comment-1555 CMass Stan Fri, 13 Mar 2009 04:04:24 +0000 http://www.batterybackupguide.com/blog/question-about-charter-telephone/#comment-1555 The battery backup is to cover your IP router and phone adaptor. If you lose power at home, as long as there's still a cable signal, your battery backup powers both your router and adaptor so that you still have phone service. If you use a corded phone, you're getting power off the phone line. Cordless phones need a powered base, so unless you put that on a uninterrupted power supply (UPS), you can't use a cordless phone in a power loss situation. Once you lose a cable signal, that's pretty much it, whether you have backup power or not on your TVs and cable receivers. The battery backup is to cover your IP router and phone adaptor. If you lose power at home, as long as there’s still a cable signal, your battery backup powers both your router and adaptor so that you still have phone service. If you use a corded phone, you’re getting power off the phone line. Cordless phones need a powered base, so unless you put that on a uninterrupted power supply (UPS), you can’t use a cordless phone in a power loss situation.

Once you lose a cable signal, that’s pretty much it, whether you have backup power or not on your TVs and cable receivers.

]]> By: Rigo http://www.batterybackupguide.com/blog/question-about-charter-telephone/comment-page-1/#comment-1554 Rigo Tue, 10 Mar 2009 09:23:38 +0000 http://www.batterybackupguide.com/blog/question-about-charter-telephone/#comment-1554 Cable/Internet/VoIP are three seperate services running off the same pipe, one can function without the other, but if the whole cable connection goes out,then yes, you'd be pretty much hosed. The battery backup also sounds like a moot point as well, without electricty to power any devices, especially ones like cordless phones, it just seems useless to me, because in the end, you'll probably have to rely on something like a cellphone when it comes to outages. But for what its worth, I use the whole charter bundle, and thats really never even been an issue because that kind of total failure is pretty rare under normal conditions. Cable/Internet/VoIP are three seperate services running off the same pipe, one can function without the other, but if the whole cable connection goes out,then yes, you’d be pretty much hosed.

The battery backup also sounds like a moot point as well, without electricty to power any devices, especially ones like cordless phones, it just seems useless to me, because in the end, you’ll probably have to rely on something like a cellphone when it comes to outages.

But for what its worth, I use the whole charter bundle, and thats really never even been an issue because that kind of total failure is pretty rare under normal conditions.

]]> By: Eric Ketzer http://www.batterybackupguide.com/blog/question-about-charter-telephone/comment-page-1/#comment-1556 Eric Ketzer Mon, 09 Mar 2009 19:31:48 +0000 http://www.batterybackupguide.com/blog/question-about-charter-telephone/#comment-1556 Hello Joyful, My name is Eric Ketzer, and I am a manager with Charter Communications. What is important to note here is Phone, Internet, and Cable are independent from one another. Now, if there is a major fiber cut somewhere, all service will go down, and the battery will not prevent this from happening. That being said, the cable going out does not mean your phone will go out. If you have any additional questions, please feel free to contact me at Umatter2Charter@chartercom.com Thanks, Eric Hello Joyful,

My name is Eric Ketzer, and I am a manager with Charter Communications. What is important to note here is Phone, Internet, and Cable are independent from one another. Now, if there is a major fiber cut somewhere, all service will go down, and the battery will not prevent this from happening. That being said, the cable going out does not mean your phone will go out.

If you have any additional questions, please feel free to contact me at Umatter2Charter@chartercom.com

Thanks, Eric

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