Battery Backup Guide

duke b asked:


There are 2 phone jacks on the surge protector how do i hook it up.

dachshunds4you asked:


Verizon FIOS just replaced my outside NID box as well as inside battery backup box. Now my phone jacks do not work. I have Vonage, so Verizon will not come fix their mistake, even though my phone jacks worked just fine before they replaced the NID. The phone does not work at the NID outside, which I’ve tested. It’s a newer style NID box, with 4 phone connections each having a T (Green) & R (Red) (There are no phone like plugs connected in these 4 connections, nor are there any wires connected in the T & R). There are wires twisted together being Blue & White, Green & White, Orange and White that are not connected to the NID but look like they’re coming from the inside of the house, and then twisted within the NID box. Any suggestions as to which color should go where, or what I need to do to make the phone jacks work?

Thanks!!